FAQ
Q1: What service do you have?
A: We are the factory, we have our PCB manufacturing & Assembly factory.
We can offer a one-stop service from PCB manufacturing to PCB assembling, testing, housing, and other value-added services.
Q2. What is needed for PCB or PCBA quotation?
A: PCB: Quantity, Gerber file, and Technic requirements(material, surface finish treatment, copper thickness, board thickness,...)
PCBA: PCB information, BOM, Testing documents...)
Q3. What file formats do you accept for PCB and PCBA production?
A: Gerber file: CAM350 RS274X
PCB file: Protel 99SE, P-CAD 2001 PCB
BOM: Excel (PDF,word,txt)
Q4: What other information should be offered except for the file?
A5: Following specifications are needed for the quotation:
a) Base material
b) Board thickness:
c) Copper thickness
d) Surface treatment:
e) color of solder mask and silkscreen
f) Quantity
Q5: What is your minimum order quantity?
A: Our MOQ is 1 PCS.
Q6. Shipping cost?
A: The shipping cost is determined by the destination, weight, packing size of the goods. Please let us know if you need us to quote you the shipping cost.
Q7: Are my PCB files safe when I submit them to you for manufacturing?
A: We respect the customer's copyright and will never manufacture PCB for someone else with your files unless we receive written. Permission from you, nor we'll share these files with any other 3rd parties.
Q8: No PCB file/Gbr file, only have the PCB sample, can you produce it for me?
A: Yes, we could help you to clone the PCB. Just send the sample PCB to us, we could clone the PCB design and work out it.
Q9: What payment do you accept?
A:- Wire Transfer(T/T)
- Western Union
- Letter of Credit(L/C)
- Paypal
- Ali Pay
- Credit Card
We recommend a bank transfer.
Q10: How to get the PCBs?
A: For small packages, we will ship the boards to you by DHL, UPS, FedEx, EMS. Door-to-door service! You will get your PCBs at your home.
For bulky goods of more than 300kg, we may ship your PC boards by ship or by air to save freight costs. Of course, if you have your forwarder, we may contact them for dealing with your shipment.
Q11. How about the delivery?
Usually, for sample orders, our delivery is about five days. For small-batch, our delivery is about seven days.
For the mass production batch, our delivery is about ten days.
But that depends on the real condition when we get your order.
If your order is urgent, please contact us directly, we will make it a priority to deal with it and do our best to give you a satisfied delivery time.
Q12: How about your factory production capacity?
A: we can provide 40000 square meters/month.
Q13: Which countries have you worked with?
A: US, Canada, Italy, Germany, Czech Republic, Australia, Japan, Spain, Portugal, France, Britain, Poland, Ukraine, Russia, Brazil, Argentina, and so on.
Q14: How do you ensure the final quality of the product
For PCB, we will use the Flying Probe Test, E-test, etc.
For PCBA, we need you to offer us a method or test fixture for the function test. Before that, our inspectors will use a microscope and X-ray to check the IC foot welding or bad solder, etc.
Q15: Will you check my files before production?
A: Yes, our engineer will check your Gerber file and BOM list to avoid any mistakes.
Q16: My budget is limited; can you provide solutions to save costs?
A: Yes, we can. For example, for PCBA: Replace the DIP components with SMD components, so it can narrow the PCB board size to save cost. Re-layout the PCB to reduce the size, it can save cost. Also, we can recommend alternative components.
Q17: Do you accept process materials supplied by clients?
A: Yes, we can provide the component source, and we also accept components from the client.
Q18: Can we visit your company?
No problem. You are welcome to visit us in Shenzhen.